Responsibilities

1. Order Lifecycle Management: Responsible for receiving customer orders, verifying product specifications, prices, and lead times. Track manufacturing schedules to guarantee on-time, high-quality, and full-volume deliveries, achieving a closed-loop business cycle.

2. Cross-Departmental Synergy: Serve as the bridge for the sales team; proactively interface with Production, Warehousing, and Quality Control departments to feedback order anomalies in real time and coordinate solutions for material shortages or scheduling conflicts.

3. Business Mindset & Growth: Proactively uncover latent customer needs and track market trends during daily order execution; assist Sales Managers in cultivating customer relationships, maintaining a readiness to transition into an independent sales role.

4. ERP Maintenance: Skillfully operate the ERP system to input order parameters, update inventory records, and maintain absolute data integrity.

5. On-Site & Travel Support: Travel to factories or customer sites when required to facilitate face-to-face communication, conduct product inspections, or handle urgent project crises.

6. Documentation: Expertly utilize Office software (Word, Excel, PowerPoint) to draft sales reports, delivery notes, packing lists, and commercial invoices, ensuring zero errors in data statistics.

Requirements

1. Experience: 1+ years of experience as a Sales Coordinator, Account Specialist, or Sales Assistant, familiar with manufacturing order workflows and cross-departmental operations.

2. Technical Skills: Proficient in Office automation tools and ERP systems.

3. Core Competencies:

• Business Etiquette: Possess excellent commercial communication etiquette, capable of handling normal business entertainment and networking events gracefully while representing the corporate image.

• Detail-Oriented & Patient: Capable of staying focused during routine, administrative, and numerical tasks with extreme precision.

• Stress Tolerance: Maintain emotional stability and calm problem-solving logic when under pressure from tight production deadlines or demanding client requests.

• Closed-Loop Communication: Highly articulate with a closed-loop execution mindset—ensuring every message receives an acknowledgment and every task reaches a resolution.

• Professional Ethics: Adhere strictly to corporate confidentiality principles, never disclosing internal business intelligence.

  4. Mobility: Adaptable to short-term business travel and necessary commercial networking. Possess business acumen and long-term potential for career progression into front-line sales roles.